Terms of use

Last updated: 29 September 2026

Cerere (cerere.lumosstudio.ro) is run by Lumos Studio, individual (not yet registered as a business), at Roman, Neamț County, Romania. Email: hello@lumosstudio.ro.

Cerere helps you prepare requests to Romanian public institutions: you answer a few questions and get a draft request that you print or send by email. Everything you type stays in your browser.

You can use the site freely and at no cost, for lawful purposes. You may not:

  • try to gain unauthorised access to our systems or other users' data;
  • send automated requests in volumes that load the servers;
  • copy the site and present it as your own;
  • use the site for fraud or other unlawful acts.

The site's texts, images, code and design belong to the operator or are used with permission. You may read it, share links and quote briefly with credit. Any other reproduction needs our written consent.

You are responsible for the accuracy of the data in the request and for how you use it. Check the text and add the documents required before you submit it.

The site may link to other people's pages. We do not control their content and are not responsible for it.

We work to keep the information correct and the site running, but provide them “as is”, with no guarantee that they will always be available or error-free. To the extent the law allows, we are not liable for losses from using the information on the site. Nothing in these terms excludes liability for intent or gross negligence, or the rights the law gives consumers.

Write to hello@lumosstudio.ro and we will reply as soon as we can. As a consumer you can also use an alternative dispute resolution (ADR/SAL) body: https://anpc.ro/ce-este-sal/.

These terms are governed by Romanian law. Disputes go to the competent Romanian courts, without affecting consumers' right to use the courts where they live, where the law gives them that right.

We may update these terms. The version in force is the one on this page, with the date above.